Shipping policy

At Tirage Wine Co, we make premium wine that’s crafted for real life—and that includes getting it to your doorstep safely, quickly, and hassle-free. Below is everything you need to know about how your order ships.

Where We Ship

We currently ship canned wine within the United States to states where direct-to-consumer alcohol shipping is permitted.

If we’re not able to ship to your state yet, we’ll let you know at checkout.

Processing Times

Orders are processed within 1–2 business days.
Once your order ships, you’ll receive a confirmation email with tracking information.

During high-volume periods (holidays, new releases), processing may take slightly longer—thanks for your patience!

Shipping Rates

Shipping rates are calculated at checkout based on:

  • Your location

  • Order size/weight

  • Carrier rates

We don’t mark up shipping—it’s purely what the carrier charges us.

Adult Signature Required (21+)

Because Tirage Wine is an alcoholic beverage, all shipments require an adult signature at delivery.

Carriers cannot leave packages unattended or at the door.

If no one is available during delivery attempts, the carrier will provide instructions for pickup or redelivery.

Warm Weather & Cold Weather Protection

Extreme temperatures can affect wine quality, so during certain seasons we may use:

  • Weather hold delays to prevent heat or freeze damage

If a forecast poses a risk, we’ll notify you before shipping.

Shipping Times

Standard transit times vary by destination, typically 1–5 business days.
Delays caused by carriers, weather, or events outside our control may extend these times.

Lost, Damaged, or Missing Packages

If your shipment arrives damaged or doesn’t arrive at all:

  • Take photos of any damage (if applicable)

  • Email us via our contact page within 7 days

We’ll work with you to replace or refund the order.

Incorrect Addresses

Please double-check your shipping address at checkout.
If a package is returned due to an incorrect or undeliverable address, we can reship it—additional shipping fees may apply.

Questions?

Our team is here to help.
Reach out anytime via our contact page.

Tel: 707-234-5307

Tirage Wine Co, 150 Cherry Creek Road, Cloverdale, CA 95425