Privacy policy

Last updated: 11/17/2025

Tirage Wine Company (“Tirage,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make a purchase, or interact with us through digital channels.

By visiting our site or purchasing our products, you agree to the terms described in this Privacy Policy.

Information We Collect

1. Information You Provide to Us

We collect personal information you voluntarily share with us, including:

  • Contact Information: name, email address, phone number, shipping/billing address

  • Account Information: login details and profile information

  • Order Information: products purchased, payment information (processed securely by our payment partners), order history

  • Customer Support: messages, feedback, or responses to surveys

  • Age Verification Information: confirmation that you are 21+ (as required for alcohol purchases)

We do not store full credit card numbers. Payments are processed by trusted third-party providers such as Shopify Payments, Stripe, PayPal, or others you select at checkout.

2. Information Automatically Collected

When you visit our website, we automatically collect certain data to improve your experience:

  • Device Information: IP address, browser type, operating system

  • Usage Data: pages visited, time spent on the site, referring URLs

  • Cookies & Tracking Technologies: used for personalization, analytics, and advertising

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and age verification

  • Communicate with you about purchases, updates, and customer support

  • Personalize your shopping experience

  • Improve website functionality and performance

  • Run marketing and advertising campaigns

  • Maintain compliance with alcohol-related regulations

  • Prevent fraud or unauthorized activity

4. Sharing Your Information

We only share your information with trusted partners who help us run our business, including:

  • Shopify (ecommerce platform)

  • Payment processors (Shopify Payments, Stripe, PayPal, etc.)

  • Fulfillment and shipping partners

  • Age verification services

  • Email & SMS marketing providers (e.g., Klaviyo)

  • Analytics and advertising partners (Google, Meta, etc.)

These third parties are only allowed to use your information to perform services on our behalf.

We do not sell personal information.

5. Cookies & Tracking

We use cookies, pixels, and similar tools to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze site traffic

  • Deliver relevant ads on other platforms

You may disable cookies through your browser, but some features may not function properly.

6. Your Rights

Depending on your location (including rights under CCPA/CPRA for California residents), you may have the right to:

  • Access, update, or delete personal information

  • Opt out of marketing communications

  • Opt out of targeted advertising

  • Request a copy of your data

  • Request that we correct inaccurate information

To exercise these rights, contact us at:
corky@tiragewine.com

7. Age Restrictions

Because we sell alcoholic beverages, our website is intended only for adults 21 years of age or older. We do not intentionally collect information from individuals under 21. If we become aware that such information has been collected, we will delete it promptly.

8. Data Security

We take appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We keep personal information for as long as necessary to:

  • Fulfill orders

  • Maintain customer accounts

  • Meet legal, tax, and regulatory requirements

  • Resolve disputes and enforce agreements

You may request deletion at any time, unless we are legally required to keep the data.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For questions or requests regarding your privacy:

Email use our contact form

Tirage Wine Co, 150 Cherry Creek Road, Cloverdale, CA 95425